Privacy Policy

Effective Date: 7/30/2026 | Last Updated: 7/30/2026

This Privacy Policy explains how AM I AUDIO, INC. (“Company,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information in connection with the website at amiaudio.io (the “Site”) and our software products (the “Software”). It also describes the rights available to individuals under the EU/UK General Data Protection Regulation (“GDPR”) and under California privacy law, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”).

By using the Site or the Software, you acknowledge the practices described in this Privacy Policy. If you do not agree, please do not use the Site or the Software.

1. Scope of This Policy

This Privacy Policy applies to personal information we process about visitors to the Site, customers who purchase or download the Software, and other individuals who interact with us. It does not apply to third-party websites, products, or services that we do not control, or to information handled by our business customers acting as their own controllers.

2. Personal Information We Collect

We collect the categories of personal information described below. The specific information collected depends on how you interact with us.

2.1 Information You Provide

• Identifiers and contact data — name, email address, postal address, phone number, and account username;

• Account and purchase data — login credentials, order history, license keys, and support requests;

• Payment data — billing address and payment card information (processed by our payment processor; we do not store full card numbers);

• Communications — information you provide when you contact us, subscribe to communications, or respond to surveys.

2.2 Information Collected Automatically

• Device and usage data — IP address, browser type, operating system, device identifiers, pages viewed, referring URLs, and dates/times of access;

• Software telemetry — we may collect certain information regarding our Software for the purposes of error or crash reporting, product improvement, and license-validation (we do NOT collect any other usage data);

• Cookies and similar technologies — as described in Section 6.

2.3 Information From Third Parties

We may receive information about you from third parties such as payment processors, analytics and advertising providers, resellers, and publicly available sources.

2.4 Sensitive Information

We do not collect any sensitive personal information about you.

3. How We Use Personal Information

We use personal information to:

• provide, operate, and maintain the Site and the Software, including delivering downloads, license keys, and updates;

• process transactions, prevent fraud, and manage accounts and subscriptions;

• provide customer support and respond to inquiries;

• send administrative and, where permitted, marketing communications (from which you may opt out);

• analyze and improve the Site, the Software, and our products and services;

• ensure security, enforce our terms, and protect our legal rights; and

• comply with legal obligations.

4. Legal Bases for Processing (GDPR)

Where the GDPR applies, we process personal information only when we have a valid legal basis, which includes:

• Contract — to perform our contract with you (e.g., to fulfill your purchase and provide the Software);

• Legitimate interests — to operate, secure, and improve our business, where not overridden by your rights (e.g., analytics, fraud prevention);

• Consent — where required, such as for certain cookies and marketing (you may withdraw consent at any time);

• Legal obligation — to comply with applicable laws (e.g., tax and accounting requirements).

5. How We Disclose Personal Information

We do not sell personal information for money. We may disclose personal information to:

• Service providers/processors — payment processors, hosting, analytics, email, and customer-support vendors that process data on our behalf under contract;

• Business transfers — in connection with a merger, acquisition, financing, or sale of assets of the Company;

• Legal and safety — to comply with law, respond to lawful requests, or protect rights, property, and safety;

• With your direction or consent — to other parties when you ask us to or agree.

6. Cookies and Similar Technologies

We and our partners may use cookies, pixels, and similar technologies to operate the Site, remember preferences, measure performance. Our partners may also use cookies to deliver and measure advertising. You can control cookies through your browser settings. Rejecting some cookies may affect Site functionality.

7. International Data Transfers

We are based in the United States and may process personal information in the United States and other countries whose data-protection laws may differ from those in your jurisdiction. Where we transfer personal information from the European Economic Area, the United Kingdom, or Switzerland, we implement appropriate safeguards, such as the European Commission’s Standard Contractual Clauses (and the UK Addendum), or rely on another lawful transfer mechanism.

8. Your Rights Under the GDPR

If you are in the EEA, the UK, or Switzerland, you have the following rights, subject to conditions and exceptions under applicable law:

• Access — to obtain confirmation of and access to your personal information;

• Rectification — to correct inaccurate or incomplete data;

• Erasure — to request deletion of your data (“right to be forgotten”);

• Restriction — to restrict processing in certain circumstances;

• Portability — to receive your data in a portable format and transmit it to another controller;

• Objection — to object to processing based on legitimate interests or to direct marketing;

• Withdraw consent — to withdraw consent at any time where processing is based on consent; and

• Complaint — to lodge a complaint with your local supervisory authority.

To exercise these rights, contact us as described in Section 13. We will respond within the timeframes required by law (generally one month under the GDPR). We may need to verify your identity before acting on a request.

9. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights, subject to certain exceptions:

• Right to know — the categories and specific pieces of personal information we collect, the sources, the business or commercial purposes, and the categories of third parties to whom we disclose it;

• Right to delete — to request deletion of personal information we collected from you;

• Right to correct — to request correction of inaccurate personal information;

• Right to opt out — to opt out of the “sale” or “sharing” (cross-context behavioral advertising) of personal information;

• Right to limit — to limit the use and disclosure of sensitive personal information; and

• Right to non-discrimination — not to receive discriminatory treatment for exercising your rights.

9.1 Sale or Sharing

We do not sell personal information for monetary value. We do not “share” personal information for cross-context behavioral advertising as defined by the CCPA/CPRA. We do not knowingly sell or share the personal information of consumers under 16 years of age.

9.2 How to Exercise California Rights

You may submit a request by email to support@amiaudio.io. We will verify your request and respond within the time required by law. You may use an authorized agent to submit a request on your behalf, subject to verification.

9.3 Shine the Light

California Civil Code § 1798.83 permits California residents to request certain information about disclosures of personal information to third parties for their direct marketing purposes. To make such a request, contact us as described in Section 13.

10. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide the Software, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and the applicable purpose.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

12. Children’s Privacy

The Site and Software are not directed to children under 18, and we do not knowingly collect personal information from children under 16 (or under 13 in the United States under the Children’s Online Privacy Protection Act). If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.

13. Contact Us; Data Controller

The data controller responsible for your personal information is AM I AUDIO, INC. If you have questions or wish to exercise your rights, contact us at:

AM I AUDIO, INC.

Email: support@amiaudio.io

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on the Site and update the “Last Updated” date. If we make material changes, we will provide additional notice as required by law. Your continued use of the Site or Software after the changes take effect constitutes acceptance of the revised Policy.